Make sure that you attach the documents and information the account specialist requests. If you have not received any email regarding this matter, proceed with these steps. 

In the US: +1 (206)-266-2992 Outside the US: 1-888-230-4331

When asked for the account type you are using, choose the second option if you are a Prime Member. Next, do as the supervisor told you during the verification process. You can also explain your situation and why locking your account was a mistake.  In most cases, the supervisor or account specialist requires the customer to provide some documents or information, such as:

3. Contact Support via Live Chat 

Creating multiple accounts also minimizes the risk of your business shutting down temporarily if one of them gets locked. You should also delete your old account should it remain locked.  Finally, double-check your billing details, billing address, linked credit card, and so on to ensure that everything is in order. 

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