A few other reasons you can’t make your purchase are that you’re using a VPN, the app in which you’re making a purchase is faulty, Play Store’s cache is corrupt, and more. However, there are a few ways to resolve the issue.
Clear the Google Play Store App’s Cache
You can get a “Your Transaction Cannot Be Completed” error because Play Store’s cache has gone corrupt. Play Store uses these cache files to improve your app experience, but sometimes, these files become unusable. You can experience a variety of issues due to a bad cache. In this case, you can resolve your issue by deleting your current Play Store cache. Doing so doesn’t delete your data within the app, so there’s nothing to lose here.
Disable Your VPN Service
A VPN app allows you to pretend to be from a location different from your current location. This can sometimes cause issues with various payments, including Play Store’s payment system. You can fix that by disabling your VPN service. In most VPN apps, you can turn off the service by toggling off the main toggle on the screen. Once you’ve done that, launch Play Store and try to make your purchase. You can then turn your VPN back on if you want.
Use a Different Payment Method/Credit Card on Play Store
If your “Your Transaction Cannot Be Completed” error continues to appear, use a different method to make your payment and see if that works. This helps fix the issue if your current payment method is experiencing a problem.
Remove and Re-Add Your Form of Payment
One way to resolve issues with your payment method is to remove and re-add the method to your Play Store account. This refreshes your payment method’s connection with Play Store, fixing minor problems with the connection. You can also add a new payment method if you wish to purchase using that. Keep your payment details handy, as you’ll need those while following the following steps.
Uninstall and Reinstall Your Android App
If you get a “Your Transaction Cannot Be Completed” error while purchasing an app on your Android phone, your app may be faulty, preventing you from buying your selected item. One way to fix this issue is to remove and reinstall the app on your phone. Removing the app deletes all the app files, and a fresh app installation can solve your in-app purchase issue.
Log Out and Back Into Your Google Play Account
If you still can’t make your purchase on Google Play Store, sign out and back into your Google account on your phone to fix your issue. Your current login session may be problematic, causing the “Your Transaction Cannot Be Completed” error. You’ll need your Google account’s username and password to log back into your account, so keep those details handy.
Resolve Payment Issues With Google Play Store on Android
Google’s Play Store displays the “Your Transaction Cannot Be Completed” error for various reasons. Once you’ve fixed the issue, you can purchase any items on the Play Store without any problems.
