The issues related to email not working occurs because of common reasons such as invalid login details and wrong receipts address. Luckily, the methods to fix this issue are easy and require no special attention.
Why Isn’t My Email Working?
How Do I Fix My Email Not Working?
When you encounter the email not working problem, first you need to check your login credentials and make sure you enter the correct one. Likely, when your email is not sent, check the recipient’s email address and rectify it if incorrect. Also, you can check the Spam or Junk folder if you are not receiving the email.
Internet connection issueMismatched login credentialsMalicious cache filesMisconfigured email settingsDevice is running out of spaceOutdated OS of your phoneMail is stored in the Spam or Junk folderThe email service provider’s server may be down.The receiver’s mailbox may be full
For other issues, below is a detailed guide to help you get on with your email.
Close the Email App and Re-open it
One of the primary things you can try to resolve the issue is to quit the email application and open it after a while. There may be some minor glitch in the application obstructing its functionality. Also, various applications running in the background can overload your device and cause this issue.
Check the Phone’s Internet Connection
Many issues related to email not working is a result of the unstable internet connection. The email application needs strong internet connectivity to communicate with its server and run on the phone. But, if your phone cannot establish a proper connection with the internet, it will obstruct the operation of the email application. In such a scenario, you need to disconnect and re-connect your phone’s internet connection. Meanwhile, you can also use cellular data if your Wi-Fi connection is slow or not working properly. Turn off the Wi-Fi and tap the Cellular/ Mobile data icon from the Quick Settings panel/ Action Control Center. Also, you can restart the Wi-Fi router or power cycle the router.
Restart Your Phone
Restarting your phone is another option to resolve the issue. Many users prefer this option as it is easy and can be done in no time. Opting to restart the phone will help fix minor software glitches, refresh the RAM, and close all applications running in the background. You can press the Power button on Android and tap the Restart option. iPhone users need to power off the phone and power it back on. The restarting process on iPhone varies as per the phone’s model.
Clear Out Some Space on Your Phone
It is also possible that your phone is running out of storage space, obstructing the proper working of the email application. It’s worth noting that the email application requires some storage space to send and receive emails on your phone. Likely, the email apps sometimes won’t open when the phone’s storage runs out. Therefore, you can clear your phone’s storage by removing unused applications, unneeded files, photos, and videos. Likely, you can also back up your data into cloud storage and remove them from your phone.
Sign Out and Sign In Back Again
Many users have found that signing out and signing in again helps resolve the problem. To do so,
On Android (Gmail)
On iOS (Apple Mail)
Clear Email’s Cache Data
The problem also arises when the cache data files of the email application become malicious. When you use any application over a longer span of time, the temporary files can collect corrupt data files making the application inoperable. In that case, you can clear the cache data from your phone.
Android
iPhone
Unfortunately, you cannot clear application cache data from your iPhone’s settings menu. You need to delete the application to clear the cache along with the application. Fear not; we will discuss the method to remove the email application later in the article.
Update the Email Application
Sometimes, the troublemaker can be the pending update of the email application. When you run the application on the older version, it is likely to get affected by bugs and other minor issues. So, updating the email application and getting a bug-free one is always great.
Android
iPhone
Update the Phone’s OS
It’s worth remembering that outdated OS on your phone can hamper the working of the apps. When you don’t update the phone’s OS, you are leaving your phone unprotected from bugs. It also creates a situation of incompatibility with the app, as the new version of the app may not work properly on an older version of the phone’s OS. You can carry out the steps below to update your phone.
Android
iPhone
Reset Your Phone’s Network Settings
Even after turning the Wi-Fi off and on, and using the cellular data, if the issue remains, it is likely to be a network-related issue. You can reset the network settings of your phone in that case. Doing so will help resolve connectivity issues; meanwhile, all your saved network settings will be erased and set back to the default state.
Android
iPhone
Uninstall and Reinstall the Email Application
If nothing works, the ultimate way to resolve the issue is to uninstall the email application and re-install it again. It will remove everything related to the application and will start a fresh batch on your phone.
Android
Since Gmail comes as an inbuilt application on most android devices, you cannot uninstall it. Instead, you can Uninstall its updates and try running the application.
iPhone
